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Continuous Improvement Manager


There are massively exciting changes under way at Royal Mail. We’re building a business that’s more innovative, more profitable and truly worthy of being called World Class.

This is a very public transformation and when we come out the other side as a real contender in the 21st century marketplace, you’ll be able to say that you were there; you helped make it happen. This opportunity could be a major catalyst to furthering your career.

After an initial 10 week induction on World Class Mail at our training academy, you’ll spring into action, spearheading the project management of the initiative across a postcode delivery sector, which comprises of around 10 delivery offices. You’ll be at the forefront of developments, embedding new working practices, methods and tools, particularly those focused on improving the safety and wellbeing of our people.

You’ll work closely with team managers to support them in applying new methods and tools to embed smarter, safer working practices in all areas of operation, both now and in the future. You’ll also coach and guide how to roll out these new approaches across their teams, as well as encourage a culture where people are more proactive in identifying areas for improvement and ensuring they have the right skills to solve them

What you’ll need

• An understanding of HSE
• Willingness to apply your personal time to learning more about the World Class Mail initiative
• A proactive, positive attitude
• Strong influencing and communication skills
• Ability to analyse data and results

Experience in a similar senior improvement or change management role within manufacturing or logistics would be ideal. However, we would also like to hear from those who have successfully led a team or organisation through times of change, or have managed a business transformation project.

Please click on apply to find out more.

Closing date: 19 September 2013.

At Royal Mail we embrace equality and diversity and are proud to employ a rich and diverse workforce. We encourage and welcome applications from all backgrounds and all parts of the community, particularly women and people from ethnic minorities who are currently under-represented. We are positive about disability and developing a disability friendly workplace. All applications are judged on merit.

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Royal Mail
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Contact: Royal Mail

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